During the 1960’s and 1970’s, Chivas Regal had such a powerful presence in the market that people would ask for a “Chivas on the rocks”, instead of a “Scotch on the rocks.” But after these decades, Chivas’ image started to falter and lost market share to its main competitor Johnnie Walker Black Label, owned by Diageo. In 2003, Mr. Porta made small, subtle changes to the packaging and went into an aggressive 45 million (Euro) advertising campaign in which Chivas used its new catch line, "This is the Chivas Life". These commercials featured scenarios such as: traveling without a destination in mind, sailing a yacht and ice-fishing in
In 2003, Chivas Regal’s sales increased by 7%. Although this number isn’t significantly large, it is a great improvement over the 1% - 3% sales drop per year that began during the mid-1990s. “The early signs show that with the new campaign and the new packaging we have reversed its decline". The image decay and then subsequent sales slump, seemed to come from neglect by Seagram, probably due to the fact that they must focus on many products and not just Chivas. What this brand needed was exactly what it got, a single non-corporative owner, with new ideas that could meticulously buff-up Chivas’ image and give it new life.
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